Inquiries & Leads

A lightweight CRM to track prospects from first contact to tenant enrollment.

Adding an Inquiry

Go to Inquiries → New Inquiry. Fill in the prospect's details:

Name

Full name of the prospect

Mobile & Email

Contact number and optional email

Property

The PG they're interested in

Source

Walk-in / WhatsApp / Phone call / Referral / Website / Other

Gender

Male / Female / Other

Sharing Preference

Single / Double / Triple / Dormitory

Occupation

Student / Working Professional / Other

Budget & Move-in

Maximum budget and expected move-in date

Notes

A summary of your conversation

Next Follow-up

When to contact them again - shown on your dashboard

Lead Pipeline

Each inquiry moves through a status pipeline:

New

Just added

Contacted

You reached out

Visited

Came to see the PG

Converted

Became a tenant

Lost

Not interested

Converting to Tenant

Click Convert to Tenant →on any inquiry to launch the Add Tenant form with the prospect's details pre-filled. After saving the tenant, the inquiry is automatically marked as "Converted" and linked to the new tenant.

Reaching Out

Each inquiry has quick actions to call the lead or open a WhatsApp chat with them. Set a Next Follow-up date and your dashboard shows the follow-ups due today, plus any you missed. The Inquiries page shows a count for each status, lets you search and filter the list, and - on Growth and Pro plans - export it as CSV, Excel, or PDF.